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The Care

Admission

You and your relatives are invited to visit Kingswood Home and have a cup of tea or coffee, meet the staff on duty, and discuss your requirements and any concerns. A pre-admission assessment will be carried out by the Manager to ensure we can meet all your care needs.

Care planning

All residents at Kingswood Home will be serviced by qualified staff. The Manager will draw up an individual care plan reviewing your needs and prescribing the care you should be receiving. You and your relatives can be involved in this

process and it will be reviewed monthly or more frequently if there

are changes in your condition. At least fifty percent of our carers

are trained to either NVQ / QCF level 2 or level 3 in care.

Dementia Care

Specialist trained staff provide compassionate care

and understanding and have a broad knowledge of the

unique behaviour that dementia presents. Secured

CCTV landscaped gardens for peace of mind where

residents can feel safe. At Kingswood we deliver person

centered care as a main priority in order to maintain a life

as normal as possible, always maintaining our focus on

individuals rather than the deficits associated with

dementia. We create an environment that will ensure the

best quality of life possible and help to overcome the

problems that may arise from dementia.

• A homely, clean and safe environment.
• Dignity, privacy and confidentiality at all times.
• Have lifestyle choices, spiritual, emotional and physical needs met and respected.
• Freedom of choice so far as is reasonably practicable.
• Have complaints taken seriously, which are fully and properly  investigated and be informed of the outcome.
• Have unlimited access to the Owner / Manager or Deputy Manager.
• Freedom of activity and movement, subject to safety.
• Kindness, consideration and respect from all members of staff at Kingswood.

Residents living at Kingswood Home have the right to:

• A high standard of personal care given by highly trained staff with the correct Qualifications.
• Be consulted about and informed of medical decisions.
• Choose their own GP within the locality and to have access to other healthcare Professionals.

• The freedom to Say 'No'.
• Feel and be treated as a valued member of the community.
• Associate with others and build up relationships inside or outside the home.
• Be consulted on all aspects of living in the home
• Have visitors whenever and wherever requested.
• Go to bed at their chosen time.